Organisational Culture Specialist

• Drive a positive, resilient workplace culture.
• Develop and implement policies, initiatives and support systems to boost employee mental well-being
• Hybrid opportunity (3 days per week in office, Melbourne CBD based).
  

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

About the role

As the Organisational Culture Specialist you will play a key role in supporting V/Line’s commitment to building a highly constructive, positive and effective culture to deliver sustainable operational performance.

As the operational group of the Office of the CEO, the role of the Corporate Affairs is to protect and promote V/Line’s reputation by providing trusted strategic and tactical advice to the CEO and Executive Leadership Team, proactively promoting and supporting V/Line’s groups in recognising and managing issues that may impact our brand and reputation and influencing government policy and initiatives as they relate to V/Line.

These objectives are achieved through the Corporate Affairs team being the organisation’s central point for government and stakeholder relations, media and issues management, internal and external corporate communications, policy coordination, culture and engagement and community relations and partnerships.

The Organisational Culture Specialist will lead activities to assess and enhance workplace culture, focusing on mental wellbeing, resilience and psychological health and safety.

This role involves analysing data from the employee engagement survey and developing strategies for improving psychosocial safety and employee experience.

As well as performing duties specified in this position description, the role will also be required to perform duties from time to time as directed by management.

Key accountabilities include:

• Conduct regular assessments of workplace culture, analysing data from the employee engagement survey, and providing actionable recommendations to leadership.
• Support functional groups with the implementation of targeted action plans.
• Collaborate with key stakeholders to implement culture enhancement initiatives, including workshops and team-building activities.
• Gather feedback from employees regarding the cultural initiatives and utilise these insights to refine and adapt programs to meet evolving needs.
• Develop and execute internal communication strategies to disseminate information regarding mental health resources, best practices, and program updates.
• Work in partnership with group leaders, and internal teams, including the People Business Partnering and Capability teams, to align culture initiatives and ensure a consistent and inclusive workplace culture across the organisation.
• Manage employee engagement surveys and analyse results to ensure that all relevant stakeholders are engaged and informed.
• Develop and implement strategies based on survey insights to improve workplace morale.
• Advocate for initiatives that enhance psychosocial safety and resilience in the workplace.
• Develop and implement programs to support positive behaviour at work, including targeted approaches.
• Facilitate training programs to support workplace culture and mental health.
  

About you

As the Organisational Culture Specialist, you will report directly to the Head of Workplace Culture & Resilience.

The Organisational Culture Specialist plays a critical role in shaping and enhancing the workplace culture through dedicated assessments and effective implementation of strategic initiatives aimed at promoting mental wellbeing and resilience among employees.

Our ideal candidate will possess the following:

• Bachelor’s degree in Organisational Psychology, Human Resources Management, or a related field desirable. Certification in workplace culture or mental health and wellbeing strongly preferred.
• Minimum of 3-5 years in roles focused on leading and delivering employee engagement, organisational culture, or mental health and wellbeing initiatives.
• Strong project management experience, including consulting and influencing key stakeholders, strategic planning and performance monitoring to ensure successful project delivery.
• Strong analytical skills and ability to interpret and present the data to cater to a broad range of stakeholders.
• Excellent communication abilities, facilitation experience, and a talent for engaging diverse employee groups.
• Proficiency in data analysis and reporting tools is also desirable.
• Excellent presentation and facilitation skills for training and workshops.
• Knowledge of culture building practise and employee engagement strategies.
• Comprehensive knowledge of workplace culture assessment methods and mental health issues.
• Knowledge about relevant policies and procedures relating to mental health in the workplace.
• Expertise in mental health and psychosocial safety practices.
• Strong analytic and reporting skills to assess metrics to support insights and recommendations.
• Excellent interpersonal skills for effective collaboration.
• Ability to work independently and as part of a collaborative team.
• Ability to thrive in a dynamic environment.
• Demonstrated alignment with V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.
  

If your skills or experience don’t exactly match our listed requirements, we still encourage you to apply. We value diverse perspectives and believe in the potential for growth and development.

Why V/Line

In addition to free myki travel, we offer:

• Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
• Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
• Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
• Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
• Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.
  

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at TalentSupport@vline.com.au or 1800 800 007 for confidential support.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment checks to meet our safeworking standards.

Applications close: Monday 18th August 2025